Refund Policy

1.1 By purchasing or subscribing to any services or features offered by Kumms, you acknowledge that you have read, understood, and agreed to this No Refund Policy.
1.2 Your continued use of Kumms after any updates to this policy also constitutes your agreement to the revised terms.
1.3 This policy is incorporated into our Terms and Conditions and is legally binding upon all users.

2.1 Kumms is a digital platform that provides intangible services including, but not limited to:

• Account features and upgrades
• Access to premium messaging
• Profile boosts and visibility enhancements
• Subscription tiers and tokens

2.2 These services are considered digital goods and consumable virtual products, delivered instantly upon purchase or subscription.

3.1 All purchases made on Kumms, including but not limited to one-time purchases, subscriptions, and virtual goods, are non-refundable.
3.2 Once a transaction is completed and the service is rendered, you forfeit any right to request a refund.
3.3 Kumms does not provide refunds for:

• Accidental purchases
• User dissatisfaction
• Inactivity or user account termination
• Failure to achieve expected results (e.g., not getting matches or dates)

3.4 All sales are final

4.1 Due to the immediate, non-returnable nature of digital content and services, we are unable to offer refunds.
4.2 Once a service is delivered, consumed, or unlocked (such as a chat, match, or boost), the value is considered consumed.
4.3 Refunds would compromise the integrity of the service, allowing for potential abuse and unfair use.

5.1 It is the user's responsibility to:

• Read and understand this policy before making any purchase.
• Review product details, pricing, and billing cycles carefully before confirming a transaction.
• Manage account settings and subscriptions proactively.

5.2 Kumms is not responsible for accidental purchases or unauthorized access to your account.
5.3 Users must ensure that payment information is secure and up to date.

6.1 Kumms offers auto-renewing subscriptions.
6.2 If you do not wish to continue, you must cancel your subscription at least 24 hours before the end of the billing cycle.
6.3 No partial or prorated refunds will be issued for unused time after cancellation.

7.1 In rare and exceptional cases, Kumms may offer refunds at its sole discretion and only if:

• You were charged due to a proven technical error.
• A duplicate payment occurred.
• A billing discrepancy is identified and verified by Kumms support.

7.2 Requests falling under these exceptions must be submitted within 7 days of the transaction.

8.1 Kumms enforces a strict no refund policy to prevent:

• Abuse of consumable services
• Fraudulent chargebacks
Exploitation of trial offers or limited-time promotions

8.2 Users who attempt to bypass payment obligations, reverse transactions, or file unjustified chargebacks may:

• Have their accounts suspended or terminated
• Be permanently banned from using Kumms
• Be subject to legal claims and reporting to payment platforms

9.1 This No Refund Policy is governed by and complies with applicable consumer protection laws related to digital goods and services.
9.2 Kumms operates in accordance with international e-commerce standards, including:

• EU Digital Content Directive (where applicable)
• U.S. Federal Trade Commission regulations

9.3 Some jurisdictions do not allow limitations on certain rights; if local laws provide additional protections, those may apply where legally enforceable.

10.1 Kumms reserves the right to modify, update, or amend this No Refund Policy at any time without prior notice.
10.2 Changes will take effect immediately upon being posted on our platform.
10.3 It is your responsibility to review this policy periodically for updates.

11.1 Users agree not to initiate any chargeback request without first contacting Kumms Support for resolution.
11.2 Kumms reserves the right to contest all chargebacks, with full documentation of digital delivery and usage history.
11.3 Filing false chargebacks may result in legal proceedings and permanent account suspension.

For questions, billing disputes, or refund-related concerns (only in accordance with our exceptions clause), please contact us:
📧 Email: support@kummsdating.com
🌐 Website: www.kumms.com/contact📍 Mailing Address: Daxtonmorus & IT (opc) private limited

13.1 By using our platform, creating an account, or completing a payment transaction, you confirm that:

• You have read and understood this No Refund Policy.
• You agree to be bound by it without exception.
• You waive any right to dispute valid payments under the terms provided.

All digital purchases are final.
No refunds for services already consumed or rendered.
You are responsible for managing your account and Purchases/subscriptions.
We reserve the right to take action against fraudulent behavior.
Contact Kumms within 7 days if you believe an error has occurred.